DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

SALES VISIT - NEW

Wow what can I say ken did amazing job getting us into a brand new car we got a Honda pilot and we obviously love it it’s such a family car not too big not too small perfect for us thanks Ken for being so p brand new car we got a Honda pilot and we obviously love it it’s such a family car not too big not too small perfect for us thanks Ken for being so patient and working with us and getting Into an amazing car that fits our /family ❤️ definitely be back to buy another vehicle from you If you’re looking for someone at Honda make sure you ask for ken he’s a great sales associate out on the floor friendly and kind I would highly recommend this business More

Feb 21, 2024 -

SALES VISIT - USED

O'Malley Automotive was very fast in response to my inquiry, while the third party never did respond with my trade-in value. Is that Cars.com? inquiry, while the third party never did respond with my trade-in value. Is that Cars.com? More

Sep 07, 2022 -

SALES VISIT - USED

Thank you sooo much Ken Z, John and Matt the Manager. My experience was the best with you all. Bonnie Mayenschein, you rock. Awesome Service experience was the best with you all. Bonnie Mayenschein, you rock. Awesome Service More

Jan 05, 2021 -

SALES VISIT - USED

1 Star is TOO High...Run Away and Run Fast This was absolutely the WORST experience ever. I beg you, unless you like being treated like dirt, go somewhere else...anywhere! The dealer, Josh N., This was absolutely the WORST experience ever. I beg you, unless you like being treated like dirt, go somewhere else...anywhere! The dealer, Josh N., was aloof, disconnected, and downright rude. The vehicle I wanted to test drive apparently didn't have enough fuel, so Josh went to put more fuel in it. I don't know how O'Malley Honda expects to sell vehicles that don't even have enough fuel in them for a test drive. It took Josh 10 minutes to fill it with 1/4 tank of fuel at the gas station just one-half mile away. I asked him if he was going to go over any of the features of the vehicle with me. He said, and I kid you not, “I don’t normally do that with used vehicles.” What?!? This was a $30K+ used vehicle--a fair amount of money. Once inside the dealership, Josh went to an office on the opposite side of the showroom and then yelled across the showroom and waved for me to come over. Apparently, I wasn't worth the walk ALL THE WAY across the showroom; a shout and a wave was sufficient in his mind. At one point, I called Josh and left a message for him to call me back. After 48 hours, he still hadn't called me. I contacted him again and he told me something like, "I called you but I had the wrong number so I didn't leave a message." I'm not sure why he didn't retrieve the right number from the voicemail message but he didn't. There is no such thing as good service at O'Malley Honda in Wausau. Run away fast...go to the Rhinelander or Stevens Point location if you want to buy a Honda. DO NOT GO TO O'MALLEY HONDA! More

May 04, 2020 -

SERVICE VISIT

Took my Honda in for an alignment ... now handles worse Truck now has a severe left pull. O'Malley claims it's the new tires, or the tie rods, or the age of the vehicle or this or that. They claim the vehi Truck now has a severe left pull. O'Malley claims it's the new tires, or the tie rods, or the age of the vehicle or this or that. They claim the vehicle was in perfect alignment which is hard to believe since the left pull is a lot worse. Bottom line .... paid a higher price to have a Honda dealer do the alignment. I would have had better results and less expense if I had Fleet Farm do it. More

SALES VISIT - NEW

New CRV Purchased a 2015 CrV after exploring on line. Internet price was better than Truecar at another dealer. Purchase easily completed with friendly staff Purchased a 2015 CrV after exploring on line. Internet price was better than Truecar at another dealer. Purchase easily completed with friendly staff. Have been using this dealer for other purchases and they have always been honest and straight foward. I am so happy I was able to use them again More