Why is my Verizon Wireless service not working?
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Verizon Wireless:
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In the last three months, how would you rate Verizon Wireless?
2.43 out of 5 60,173 ratings
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Problems in the last 24 hours
The graph below depicts the number of Verizon Wireless reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Verizon Wireless. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Verizon Wireless compensate me for the outage?
The recent Verizon Wireless outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Verizon Wireless if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Verizon Wireless has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Verizon Wireless users through our website.
Phone (56%)
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Internet (24%)
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Total Blackout (9%)
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Wi-fi (5%)
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E-mail (3%)
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TV (2%)
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Live Outage Map
The most recent Verizon Wireless outage reports came from the following cities:Thayer, Virden, Dallas, Kill Devil Hills, Nashville, Nashville, Sunbury, Key Largo, Tampa, Kitty Hawk, Beaver, Ravenna, Angola, Kent and Baltimore.
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| City | Problem Type | Report Time |
|---|---|---|
 Moyock | Phone | |
| Thayer | Phone | |
| Virden | Phone | |
| Dallas | Internet | |
| Kill Devil Hills | Phone | |
| Nashville | Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
- TananaMahood (@TananaLMahood) reported
@Verizon @VerizonSupport Why don't you just stop offering landline service if you're not going to maintain its infrastructure? #VerizonSUCKS
- F S (@charlestown1978) reported
@VerizonSupport @Verizon how accurate should the gizmo watch 2 location service be. My watch is never within 100 feet of the actual location, often further away.
- ken (@Drakan858) reported
I am so tired of paying $100/mo to @Verizon and not getting any sort of service. Phone doesn't work and the agents are all unhelpful. It's time to start looking for another provider.
- NIGHTMARES OF TECHNOLOGY (@HpNightmares) reported
@VerizonSupport Why? This starts a cycle of me interacting with you and your minions with constant conflicting lies and stories about why my service is awful, or theories as to why and it ALWAYS, ALWAYS, ALWAYS, ends up with me wasting my time. Every episode goes on for days!
- TheLustyDutchess 💙🕊 (@_wHiTwHiT23) reported
@nimkinole @ATT @Verizon Very and truly.. I’m thinking 🤔 about switching this whole thing up. The smaller service providers use their towers anyway.
- kasey (@iKasey) reported
@VerizonSupport I cannot even behind to tell you how downhill Verizon has gone. I accidentally placed an order for a Max, immediately tried to cancel, was told it would. It didn’t. Now trying to set up a return and your site won’t let me return…
- ✰ 𝙷𝚊𝚕 ✰ (@haileycumbie124) reported
Verizon has to be the worst phone company ever (:
- Fionna Lynn 🧜🏻♀️🏳️⚧️🌈🦒 (@argentlynn) reported
I also received a Verizon branded Android TV box with my order and it’s a pretty decent device. It’s responsive and while I don’t love the Android TV interface, this one has a lot toned down and much of it can be disabled to get it out of the way.
- DeafStreetArt (@KrangleKrass) reported
@Apple Already starting the subscription crap? Please know that if you decide to move forward with charging your customers subscriptions for something they have already bought, I will drop you faster than a Verizon pin drop.
- Fionna Lynn 🧜🏻♀️🏳️⚧️🌈🦒 (@argentlynn) reported
My Solar panel arrived today and it works well with my power pack.My Verizon Home Internet also arrived and I’m doing some serious testing with it. So far, it is faster than my Cable Internet but the long-term stability is what really needs testing.
- John Green (@Young_Rackem) reported
@Verizon y’all have to have to most WITH THE **** service ever.
- Toby Lynn Armstrong (@LoraLynnArmstr1) reported
Verizon, your service sucks lately.
- NIGHTMARES OF TECHNOLOGY (@HpNightmares) reported
@VerizonSupport What are you going to do? What have you done since 2017? Absolutely nothing. Calls to Verizon that number over 100. Tickets to check service. Nothing. But you want that bill paid.
- Omar 😷 🔜 PAXU | BLM | he/him (@ITOmarHernandez) reported
Today @VerizonSupport has been terrible. I cant respond to a support ticket online and the support rep on the phone put me on hold until it disconnected. They get my money, but I can't get help
- Katlyn Brady (@bradykatlyn3) reported
So @Verizon sucks. Upgrade my plan and get a new phone. Then this morning the phone stops working completely. I go to the store and all I get told is to wait 24-48 hours and see if it gets fixed. Wtf. No explanation or any help just hope it fixes itself @VerizonSupport
- YepX the Shadow Banned (@HadesShawn) reported
@MorePerfectUS @Verizon I think the strikers should also demand better services for their customers WITHOUT Verizon raising their prices, especially when it comes to Verizon's Internet service. #ISP
- Onyeoma 👑 #ENDSARS (@UmeniynoraDaII) reported fromAustin, Texas
Ummmm what’s going on with Verizon nobody has service @Verizon
- t. b e r t (@tbertrand98) reported
Do not tell me I have 4 bars of service if a text won’t even go through!!! @ verizon you suck
- Peggynj (@bijou_bailey) reported
Who is CEO of Verizon? I have a story for the media regarding their insane phone service. This is not a rant. This is a fraudulent issue. Any media people wanting an ongoing fraud issue, contact me.
- I miss the 90s (@jackie_j_666) reported fromLacey, Washington
@Verizon why would you still charge me $200 for an account I closed a month ago? Then, when I call to close it, tell me I have to go to a physical store to wait 1.5 hours ??????? #verizon #wtf
- 🪶꧁匚ⓗⓘⓔ𝕗꧂ ☯️ (@androgynesse) reported
Holy **** look at Verizon.
- plutia (@lucanalabyrinth) reported
I hate Verizon so bad
- jayden (@mensweear) reported
has anyone else had problems with LTE + incoming/outgoing calls just not working on verizon the last two days 😵💫
- Cathy Hermanson (@CathyHermanson1) reported
Literally spent 45 minutes chatting with Verizon trying to convince them to cancel my account.
- Hi I'm Xaria ✋ (@__oohhhSoPRETTY) reported
@VerizonSupport Y’all service is trash bye
- Bob Germanovich (@BobGermanovich) reported fromParkside, Pennsylvania
@VerizonSupport No, the number was one I’d never seen. The call hung up when I answered. I don’t know anyone in the 575 area code.
- POWER MIKE/PAPA (@POWERMIKE63) reported fromCleveland Heights, Ohio
@VerizonSupport No I don’t think so this is continuous and a lot of promises it’s the ppl at the top that need to make it right This is why the kids are short changed no access to Wi-Fi or data rich vs poor I can’t even get pertinent info while I work down here smh
- TananaMahood (@TananaLMahood) reported
My phone service is still out. @Verizon why don't you spend some damn money maintaining the underground cables? I knew EXACTLY what the problem was on Monday when I spent FOUR ******* HOURS trying to call MCI, the company you own. I didn't need to be told. It's ALWAYS the prob.
- Jake Murzy 🇺🇸 (@jmurzy) reported
@shamir_k @rexsalisbury Their network handover support on iPhones used to be nonexistent. Not sure if Fi fixed that but it was basically T-mobile. I’d recommend Fi only if you travel internationally and need int’l roaming. I switched from Fi to Visible (by Verizon) a while back and been much happier.
- Old Grouchy Guy (@OldGrouchyGuy) reported
@Verizon coverage is terrible outside of metropolitan areas, and @VerizonSupport lies about it.
